Design means ‘to form or make (plans, schemes, etc) in the mind; to conceive; to invent, whilst Public Relations is defined as "an activity aimed at increasing communication and understanding between an organization or individual and the public." It is a means to help an organisation and the public adapt mutually to each other.
To achieve the latter, it implies companies and organisations have to conceptualise, design and plan a deliberate and sustained public relations programme. ranging from conceptualisation (the idea is born ), followed by design and development (the planning phase) concluding with the implementation of the public relations programme. Implementing a public relations programme after a comprehensive planning process, is a tool to ensure the client receives maximum return on investment.
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