As a way to introduce myself, I am currently employed at Metrorail as Marketing an Promotions Manager. The reason behind my further studies, can be ascribed to the positive influence of the 2010 Soccer World Cup.
In preparing for the thousands of soccer fans who travelled by train to and from Cape Town Stadium, I was fortunate to get the opportunity to study to become an accredited Tourist Guide. Area of expertise : Rail Tourism and Guided Tours of Cape Town Station. Following my own training, I played a leading role in developing and training Metrorail staff in customer service - in particular customer service towards the soccer tourist.
Instead of opting for a quiet year, I selected to utilise the vast amount of knowledge and skills acquired during 2010, as a springboard to further studies. I am looking forward to sharing with fellow students, colleagues and friends, the interesting history relating to Cape Town Station - how the 2010 refurbishment changed the station from a dark, cluttered station into a clean, neat and open station. The rich, untold history of Cape Town Station and the opportunity to do station tours is something that I am enormously interested in.
I must say the face lift the Cape Town station got was amazing! Whip them into shape!
ReplyDeleteWe are glad to have you on board Daphne, but where is rhe personal details?
ReplyDelete